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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/16/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company keep sending paperwork to my new address and ******* m ***** doesn't live here and never live here I forwarded all his mail to us postal service and this law firm continue sending harassment mail to my adddress this is the ********* resident not the ***** resident ... he don't live here !!!!Business response
08/08/2022
Business Response /* (1000, 5, 2022/07/19) */ Moss Law Firm was retained by Citibank, N.A. to collect a debt owed by ****** ****** Any actions taken by **** Law Firm have been taken in its capacity as attorney for Citibank, N.A. Moss Law Firm has no relationship to **** *********. Accordingly, this is not an appropriate consumer complaint and the BBB is not the appropriate venue for this complaint. Furthermore, Moss Law Firm has received mail addressed from ****** ***** at **** ****** Bee **** as recently as 6/30/22.Initial Complaint
10/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We keep receiving mail from this company . And Jeremy ***** " jermmie ***** don't own this house and don't live here . This needs to stop he don't live here if this continues we will sue for harassment ... this is ***** residents. We return all his paperwork to the senderBusiness response
12/03/2021
Business Response /* (1000, 5, 2021/10/18) */ Thank you for informing us of your complaint. The firm's records show that your address is a current and valid address for Mr. ****** Records also show that Mr. ***** was personally served at that address. The firm will investigate whether there is a more current address for Mr. Davis. Consumer Response /* (3000, 7, 2021/10/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) We forward the serve papers back to the sender by via mail . Stop mailing and stop harassing this address or will take legal actions Mr davis don't live here he is not the homeowner Business Response /* (1000, 11, 2021/11/12) */ The firm has received the complaint and has updated the address on file. This will be the last response on this complaint as this case is under current litigation.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.