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ComplaintsforThe App Guys
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Complaint Details
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Initial Complaint
02/17/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am writing with great disappointment and frustration regarding our experience with The App Guys, specifically dealing with the owner, ***********************. Our non-profit organization, ***********, entered into a contract with The App Guys on May 10, 2021, to develop an app for our program to help addicts for the sum of $22,000.Initially, we were optimistic about the partnership and made an initial installment followed by subsequent $5,000 installments until the entire amount was paid in full. Regrettably, this optimism quickly turned to frustration as the project's timeline consistently failed to meet the milestones promised by The App Guys.Despite paying the full amount for the app, we have not received anything substantial other than a screenshot of the login page. It is beyond disheartening that over three years have passed since the initiation of the project, and our organization is still without the app we paid for in good faith.What adds insult to injury is the complete lack of communication from ********************* and his team. Despite numerous attempts to contact them via phone calls and emails. The App Guys continue to actively promote their services on social media, showcasing a blatant disregard for the commitments made to existing clients like us.The absence of accountability and professionalism demonstrated by The App Guys is utterly unacceptable. As a non-profit organization dedicated to helping individuals find recovery, our resources are limited, and every dollar spent is crucial. The $22,000 we entrusted to The App Guys has yielded nothing but frustration, and disappointment. Added are some of the records and we can get the rest if needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.