Business ProfileforTipton Pet Hotel, LLC

Hi guys- crazy situation happened to me over the weekend. I boarded my dogs at Tipton Pet Hotel here in *******. When I dropped my dogs I stated we were going to be gone for 2 nights and that both of my dogs needed to be bathed. Sunday comes around & I needed to pick up my dogs, they closed at 6, so therefore we had a friend get the dogs and we paid over the phone. I was fustrated because they were being very rude about the situation and not being friendly that they did not bathe my dogs and were not being helpful that we were going to be late to pick them up, thats why we had to get someone else to do it. My boyfriend and I split up the payment and so we put half on one card half on another card. First card was great, then the man couldnt understand what I was saying and kept messing up my card number so told me to call tomorrow to pay. Which was fine. So i left a ****** review saying they had awful costumer service. While I was reading the ****** reviews I saw that dogs do not get treated well & one came back with scars & another dog passed away while being there. While being in class this morning, this is the nasty voicemail I received. After the man told me to call tomorrow to pay the rest all because HE failed to understand my card number over the phone.Just wanted to let yall know this place is awful & this is how they treat costumers. Its really sad His name is ***********Basically I was unhappy because of the way that they were treating ******************* got this in return I have a video of the whole voicemail but I am unable to upload it!