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Find a Location

Angela Hightower Income Tax has 1 locations, listed below.

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    Business ProfileforAngela Hightower Income Tax

    Tax Return Preparation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers tax returnpPreparation and check cashing services.

    Business Details

    Location of This Business
    1810 34th St., Lubbock, TX 79411-1827
    BBB File Opened:
    9/11/1998
    Years in Business:
    26
    Business Started:
    9/1/1998
    Business Started Locally:
    9/1/1998
    Business Incorporated:
    9/12/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Angela Hightower Enterprises, Inc.
    • Angela Hightower Income Tax Service
    Contact Information

    Principal

    • Angela Hightower, President

    Customer Contact

    • Angela Hightower, President
    Additional Contact Information

    Fax Numbers

    • (806) 762-2976
      Primary Fax

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    James B

    1 star

    10/27/2023

    I had Angela Hightower Income Tax file federal and Ohio State income tax forms. Federal form has a minor error fixed by IRS. The **** tax form was filed incorrectly because they duplicated the capital gains amount from the sale of **** farmland - added the amount on the federal form to the amount on the state form listing the same gains. I showed this to them, but they insisted it was correct. Said they then checked with a CPA , who they said it was correct. I asked for an explanation - received none. They said they showed it to another CPA who they also said it was correct. I asked and did not receive an explanation. Then they told me not to bother them anymore. I managed to file an amended income tax form with the of **** myself. I was correct and recently received a $2300 refund. Too big to overlook!!They refused to provide me with any explanation of the **** taxes and then blew me off. The CPAs to whom they showed the return (if they really did this) should also be considered to be unreliable.I would not trust them to submit any but the most basic tax forms.

    Angela Hightower Income Tax Response

    11/02/2023

    ******************,We are so sorry that this has happened. In the future we will have a better understanding of the ********** return. I give you Full credit for making the adjustment to the ********** return. This is a big learning experience and will listen more closely to our Clients. I admire you greatly for coming into my office after your Post. Once again I do apologize for everything. Thank you, Angela Hightower

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