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Find a Location

Tri-United Auto Center, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTri-United Auto Center, Inc.

    Used Car Dealers

    Additional business information

    Additional Info:
    It has recently come to the BBB's attention that representatives of this company are telemarketing in the State of Virginia on behalf of at least one car dealer there.

    According to one consumer, the telemarketer pressed for personal financial information with the promise to "pre-approve" for a loan to purchase a car. Since this company is doing telemarketing, they may be required to get a license, bond or registration in order to lawfully do business.

    The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met. These agencies may include Texas Secretary of State at www.sos.state.tx.us.

    The BBB suggests that if you are not a Texas resident, that you check the laws in your state to determine whether or not thecompany is registered or licensed to telemarket.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers used car services.

    Business Details

    Location of This Business
    5725 58th St, Lubbock, TX 79424-1115
    BBB File Opened:
    2/25/2000
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    3/1/2000
    Business Incorporated:
    3/1/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Darrell Coleman, President

    Customer Contact

    • Darrell Coleman, President
    • Victor Flores, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (806) 796-2289
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/18/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    Yesterday I went to purchase a vehicle, I knew I was buying the vehicle as is. The sales person did neglected to inform me that I would have to have the vehicle inspected myself, I've never seen a car lot sell vehicles that are inspected. When I mentioned that I was never advised that I would have to have the inspection done myself and was concerned about it failing I was informed they would reimburse me for anything required to make it pass. I've now been informed there's a wiring issue with the turn signal and the vehicle should fail inspection. I was also not reimbursed for the two lightbulbs I bought. But not mentioning the no inspection at sale is extremely poor business practice to begin with.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Caliscia S

    1 star

    06/04/2024

    Terrible place they will act as if they are helping you but once you get in the car about 2 days after getting my car the engine light came on. Spark plugs were bad and the transmission was slipping. They make up extra charges then lie and tell you they dont give receipts no more. then try to repo your car because they cant find your payment. Ill never in life do business with them they definitely need to be shut down they have to be illegally running this place.

    Local BBB

    BBB serving North Central Texas

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