Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          GFS Home Loans has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGFS Home Loans

            Financial Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2822 N Loop 1604 W Ste 101

            San Antonio, TX 78248-4551

            Visit Website

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            For over two decades, GFS Home Loans has been a trusted partner in turning homeownership dreams into reality. Founded by Mike Goldman, inspired by his father’s dedication, our company is built on a legacy of trust and experience. Our team, a close-knit family, provides personalized service with honesty and integrity. Blending rich history with a fresh, modern approach, we make the home buying process smooth and enjoyable. Join us on this journey, where your dreams find their address.

            Products & Services

            Adjustable ARM, Conventional, Down Payment Assistance, FHA, Fixed Rate, Graduated Payments, Interest Only, Jumbo Loans, VA

            Business Details

            This is a multi-location business.

            Find a Location

            GFS Home Loans has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2822 N Loop 1604 W Ste 101, San Antonio, TX 78248-4551
              BBB File Opened:
              1/29/2010
              Years in Business:
              26
              Business Started:
              5/26/1998
              Business Started Locally:
              5/26/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Partnership
              Alternate Business Name
              • Amcap Mortgage Ltd.
              • Gold Financial Services
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Mike Goldman, Partner
              • Ms. Mandy Stewart, Administrative Assistant
              Contact Information

              Principal

              • Mr. Mike Goldman, Partner

              Customer Contact

              • Ms. Mandy Stewart, Administrative Assistant
              Additional Contact Information

              Fax Numbers

              • (210) 348-9496
                Primary Fax
              • (210) 957-7215
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/05/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              This account was paid in full but was reported as a charge off.
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rashawn P.

              06/25/2022

              Negative Ten (-10) Stars. Gold Financial services in *********, ** area. STAY AWAY FROM THIS MORTGAGE COMPANY. Loan officer ****** manger by the name of ****************************** I advice Veterans, Soliders , even civilians to save yourself the headache, money, and time. DO NOT GO WITH THIS COMPANY. ******** treats you like a child. Has no respect for military personnel, doesnt treat these documents with care as they are time sensitive documents. Me and my wife and to constantly push back our closing date because this so called professional wouldnt call or email us back with any updates. 7 times in a row this company would call us the night before or the day of closing to request not just one documentbut multiple documents which weve sent multiple times to him and his assistant. H*** throw religion with business and get off track very easily. The day or night before closing hes never available. Seems like youll have to chase him around for updates. PLEASE TO ALL MY VETERANS OR SOLDIERS OUT THERE DO NOT GO THROUGH THIS COMPANY. YOULL BE WAITING ON WEEKS JUST FOR AN UPDATE OR JUST TO BE TOLD THEY NEED MORE OF THE SAME DOCUMENTS. THIS COMPANY IS A JOKE. AVOID AVOID AVOID. THIS LOAN OFFICER AND COMPANY HAD ME A VETERAN AND MY WIFE LIVE IN A HOTEL FOR 70 DAYS JUST TO BE TOLD IT WAS OUR FAULT OUR PROCESS TOOK TOO LONG. ***************************** is worried about reputation rather than getting you or your family in a home.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.