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Bunkers Automotive has 1 locations, listed below.

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    Business ProfileforBunkers Automotive

    Auto

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1313 E Pierce St, Luling, TX 78648-2829
    BBB File Opened:
    11/30/2017
    Years in Business:
    9
    Business Started:
    11/5/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mrs. Mia and Jaime MIA O BUNKER Bunker, Owner
    Contact Information

    Principal

    • Mrs. Mia and Jaime MIA O BUNKER Bunker, Owner

    Customer Contact

    • Mrs. Mia and Jaime MIA O BUNKER Bunker, Owner
    Additional Contact Information

    Fax Numbers

    • (512) 558-1993
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted Bunker automotive around July/August due to my motor was shaking and told ***(***** Wife/Receptionist)I had prevouisly took my truck to another shop(Gregs Automotive in *************)to get diagnosised and stated it was the camshaft and cylinder/piston,but would likley be a ********* needed.I wanted to get a price from Bunkers Automotive on what the cost will be for what the other shop diagnosised( Gregs automotive).Mia Stated they would have to diagnosis/ break down to see actual cause is and if needing a new motor.The break down cost was $240,which I ********************* to pay even though I told them that I knew what the cause was from the other mechanic(Gregs automotive in ************* **)and had diagnoisis paperwork from other shop to show Bunkers and stated to bunkers that if it was gonna need motor like ***************************** stated to let me know so that we can just look for motor instead of wasting time and money on other part(in there words give me the worst case senerio).Once Bunkers diagnosised ***** stated it was the camshaft and would cost $3000 to fix and I reassured ***** was he sure due to other shop stated truck would need motor due to cylinder/piston getting air and stated no this would fix the issue.So we proceeded with the fix around 8/11/22 and est $ $2360 was given and had a balance of $640.About few days later truck was done and stated oil was changed as well and ready for pick up,remainder balance was paid.Then around Sept 9th the truck startd to act the same as before I took into Bunkers Automotive.He changed oil at that time and and truck was acting the same and then stated to me that truck was going to need a motor due to piston/cylinder, which I had previsoly told him, he gave me est and asked would my money be used that I had paid be used toward motor and instructed no.Which ***** stated this never happened where he missed something like this , when I had given and told him what other shop had stated and after he did a $240 break down.I asked well can we at least apply half of what we paid for other parts and did not state anything other then he would look for a used and new motor which was around begginning of Novemeber.I still have not go any response or refund or composition for the missed diagnosised work.I am asking for a refund or at least half my money back for the trouble of miss diagnosis and dishonesty of the work needed of my truck.
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