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Find a Location

Jets & Jewels Boutique has 1 locations, listed below.

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    Business ProfileforJets & Jewels Boutique

    Online Retailer

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Magnolia, TX 77354-3251
    BBB File Opened:
    8/17/2018
    Business Management
    • Ms. Jessica Powell
    Contact Information

    Principal

    • Ms. Jessica Powell

    Customer Contact

    • Ms. Jessica Powell
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Ordered 2 pair of shoes on 11/24/22 received an email confirming my order, a family member tagged me in a post showing the boutique was selling the items I was looking for. I commented that I had Ordered already, the boutique asked did I order On the post or online i said online, she asked for my email and was going to look up my order so I commented It to her, never heard from her, I messaged Her on Facebook page got no response I emailed Her yesterday asking about my order she asked would it be under that email I responded with yes or it would be under another email and sent it to her I also Sent screenshots of my email I received when I ordered The shoes from her along with my payment screenshot and the order receipt from the shop app that she uses for her boutique and haven’t got a response. She’s constantly posting more items for sale on her business page on Facebook but doesn’t respond to my comments about my order or other people’s order. She took $79.50 from my PayPal for my shoes but doesn’t know if she got my order or not and doesn’t communicate. She also did this same thing back in 2021 with an order I had Placed with her and didn’t receive one of my items and once I messaged Her and finally got her to respond she said she would send them I never got them and after months of messaging her about not getting my item she wouldn’t refund me my money for them only wanted to give store credit and offered me different pants that we already had.
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    Customer Reviews

    21 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victoria T

    1 star

    06/06/2024

    Do not recommend wish i would’ve looked at the reviews before i even ordered! Will laugh at you, will block you and just leave you with every excuse in the book! 90.00 lost and will never see it or the outfits at all! Needs to be shut down.

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