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Find a Location

Crocker Russell & Associates has 1 locations, listed below.

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    Business ProfileforCrocker Russell & Associates

    Lawyers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2401 Callender Rd Ste 103, Mansfield, TX 76063-8869
    BBB File Opened:
    3/27/2017
    Years in Business:
    7
    Business Started:
    10/20/2016
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:30 PM
    T:
    8:30 AM - 5:30 PM
    W:
    8:30 AM - 5:30 PM
    Th:
    8:30 AM - 5:30 PM
    F:
    8:30 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Ali Crocker Russell, Owner
    Contact Information

    Principal

    • Ms. Ali Crocker Russell, Owner

    Customer Contact

    • Ms. Ali Crocker Russell, Owner

    Industry Tip

    BBB Tip: Hiring a lawyer

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    They are horrible but Ali ********************** Russell is the worst.Ill be adding more but this is only the start to get there attention that I hired them and they not only never corresponding to anything no calls or call back, no communication, no professionalism, and the simple fact I hired them to *** my apartment they never did the work.So I was facing eviction and they didnt do the work.Fired or let go one attorney after another we were passed around and no understanding of the trauma those they represent are going through it was just incompetence and legal malpractice.So comes the week of eviction we give them all the documentation and was discussing the process to hire them to represent us in court.We already hired them to *** the property management company that was retaliation and illegal eviction.So come the day and she all of a sudden gets Covid-19 for which that was a lie she was just ****** at us because she didnt understand who she represents.After all that she then proceeded to want us to sign documents to not *** her or hold her accountable for her negligence and legal malpractice that ended up with us being homeless for a month.So she wanted me to sign a document so I dont take legal action against her and her practice.I didnt sign and they had the check ready to give as long as I sign.I start questioning the documents because I need to know what Im signing they then call the police on me because I was asking questions since they where hired to do a job and they failed and wants to take no responsibility and only protect there selves or understand the disparities and hardships we faced as a family and continue to face since that eviction will not only effect our habitats but also my financial future that I have worked hard to get a leg ** ** this world.She also had some unprofessional opinions on my mental health and my trauma that they made worse.

    Customer Reviews

    0 Customer Reviews

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