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Mouser Electronics, Inc. has 1 locations, listed below.

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    Customer ReviewsforMouser Electronics, Inc.

    Wholesale Electronic Supplies
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    7 Customer Reviews

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    • Review from Ryan P

      1 star

      01/16/2024

      I find a place to procure certain parts. I placed the order in August 2023, but the expected date to be in stock was approximately October 2023. No problem, I submit payment information, I'll wait for it to be in stock. Later to find that expected processing to be delayed to December 2023... okay no problem. December 2023 comes around and I need to resubmit payment information (probably due to card replacement from fraud), my order gets canceled. Now I'm getting irritated that I'm submitting multiple financial information and not receiving the order that had been placed since August 2023. Submitted more payment information January ****, chose faster shipping, expected date approximately January 15th. January 16th I'm curious how far along the order is. Check the status and the order has been canceled.Whiskey... Tango... Foxtrot...You know how infuriating it is to wait for an order that is not coming because "someone else" cancels it and you're not aware, meanwhile giving payment information.

      Mouser Electronics, Inc. Response

      02/26/2024

      We apologize for the experience and that we are unable to complete the order. For further details, we recommend you call **************. 
    • Review from Chris S

      1 star

      11/07/2023

      I ordered a small amount of parts from mouse or and discovered two of the film capacitors were identical but we're supposed to be different values. **************** told me to send them pictures with the parts bags they came in. After examining them I was told they look like they were either old or used parts however the part numbers on the bags were correct so they couldn't do anything about it. So I let them know that it seemed ridiculous that would customer service would tell me they saw me old or used parts. Will never buy from this company again.

      Mouser Electronics, Inc. Response

      11/08/2023

      We called the customer to apologize for any confusion. A voice message was left advising that we are sending replacements parts at no charge to the customer. 
    • Review from Aaron P

      1 star

      06/16/2023

      Absolutely terrible company, they're anti small business and will cut off your supply lines without any due diligence. They then make it nearly impossible to work with them afterwards because their customer service is terrible and gives you the run around. They were more expensive than going to ***** directly but we chose to do business with them. They would rather you go directly to ***** and send money outside the ******** economy, than to do any due diligence on your b2b orders. Four weeks after they made their mistake, they still haven't fixed it and now we go directly to ***** and import ourselves.
    • Review from Josh N

      5 stars

      04/12/2023

      By far my favorite electronics distributor. Easy website, quick and accurate deliveries.

      Mouser Electronics, Inc. Response

      04/13/2023

      We spoke directly with the customer, and he affirmed his positive experience with Mouser. He confirmed receipt of his most recent order, and he stated he is very happy with Mouser's service.
    • Review from Douglas G

      2 stars

      02/24/2022

      Watch out especially for the Texas Instruments amplifier microchips that they are selling - all faulty.Trying to build an audio amplifier with a certain LM4862 microchip, I failed maybe five times and only succeeded once I used a different chip. The LM386N-3/NOPB was the only chip I could put to work (a through-hole used with a socket). I thought that I was frying the chip with my soldering iron. I must be some sort of a m******** when it comes to frustration, meaning that I would fail with one microchip (eventually the contact might break off) and I would try it all over again with the same chip version. The five or so microchips (LM4862 from Texas Instruments) that the supplier sold me were DOA. The opinion of an electronics enthusiast is that he is surprised at how much heat these SMD/SMT chips can withstand. So I connected everything up as well as a SMD/SMT LM4871 (on whats called a breadboard) without soldering, spending hours hooking up everything and still got nothing. With power reaching the chip as well as GND leaving the chip I should hear at least something from my speaker...some crackling or static; everything is silent. I've concluded that the chip is dead and useless and like many others that I have been sold. From blind faith I've gone to skepticism. I intend for everyone to know about it. I wasted a year over what are faulty chips - all purchased from Mouser. If you have the right tester you might want to test their LM4871, LM4875 and LM4862. These all have the SMD/SMT mounting style.
    • Review from Tony M

      1 star

      01/27/2022

      They steal your credit card information and use it to charge several charges at once, to maximize the use of the stolen credit card. I have over 6 charges in the span of a few minutes on my card. My bank called me to verify one charge, which caused me to cancel my card, however I still have 5 charges I now have to pay and then dispute.
    • Review from Gaspar d

      1 star

      12/22/2021

      I've been waiting for a refund for about 4 months, and still no luck. Now Christmas is at my door, and I need the money to buy presents for my kids.Two orders:Order 1 DHL lost the package in a warehouse in the **. They have already acknowledged the issue after checking the security cameras. 3 months, Mouser has not issued a refund yet??? Really???Order 2: stuck in customs. 4 months wait Noone is giving me proper updates.********************* is my point of contact at mouser, but she has not resolved my issues.

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