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Business ProfileforKeating Toyota
Current Alerts For This Business
Since January 2021, the BBB of Greater Houston & South Texas has received several complaints and customer reviews on Keating Toyota that exhibit the following pattern.
According to the consumer’s disputes, it is being alleged that Keating Toyota advertises a low price online, but when the consumer gets to the dealership, the price is higher. Consumers are also reporting that the dealer is including add-ons during the financing phase without their prior knowledge. Even when the consumers stated they do not want additional dealer add-on, they are still being included on the contract. Some consumers are reporting that they are unsuccessful in reaching the finance department to cancel warranties and add-ons.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 4233 Del Bello Blvd, Manvel, TX 77578
- BBB File Opened:
- 11/9/2013
- Alternate Business Name
- TofA, LLC
- Keating Toyota
- Toyota of Alvin
- Business Management
- Complaint Handler
- Contact Information
Principal
- Complaint Handler
- Additional Contact Information
Fax Numbers
- (281) 388-8992Other Fax
Phone Numbers
- (281) 388-8671Other Phone
- (281) 205-8212Other Phone
Email Addresses
- Sales
- Technical Support
- (281) 388-8992
Customer Complaints
31 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/12/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
31 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Emy D
08/24/2024
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