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Business ProfileforThe Home Roofing Company, LLC
Current Alerts For This Business
On June 8, 2023, BBB Serving North Central Texas requested the business respond to concerns that it’s yard signs advertising “deductible assistance” may imply that the company will somehow pay or waive required insurance deductibles.
The Foreword to the BBB Code of Advertising states “In all instances, advertisers, agencies and media should also be sure that they are in compliance with local, state, federal and provincial laws and regulations governing advertising.”
The BBB Code of Advertising states that, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau.”
Notably, the Texas Department of Insurance and BBB|NCTX have both issued press releases to alert industry professionals that the Department of Insurance has new stricter rules prohibiting businesses from paying any portion of required deductibles on behalf of consumers.
- www.bbb.org/article/news-releases/21117-bbb-wants-roofers-contractors-and-customers-in-texas-to-be-aware-of-recent-legal-updates
- www.tdi.texas.gov/news/2019/tdi08072019.html
While BBB does not enforce or interpret the law, nor do we provide legal advice, BBB requested that the business substantiate that its advertisements were permitted or discontinue the claims if substantiation could not be provided.
As of February 9, 2024, the business has failed to respond to BBB’s requests for advertising substantiation.
At-a-glance
Related Categories
Business Details
- Location of This Business
- PO Box 6286, Mc Kinney, TX 75071
- BBB File Opened:
- 6/8/2023
- Years in Business:
- 6
- Business Started:
- 8/23/2017
- Business Incorporated:
- 8/23/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- TheHomeRoofingCompany.com
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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