Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rent Now RGV has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRent Now RGV

    Apartment Rental Services

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1007 Sycamore Ave, Mcallen, TX 78501
    BBB File Opened:
    6/15/2020
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I have been renting this apartment since mid January there has been ongoing issues since day 1. It started with electrical issues where we would be left without electricity, it took the company about 3 weeks to take care of the issue all breakers went bad. Then they say they are coming and never showed up. Till this day there’s a shortage in the living room that hasn’t been fixed. My kitchen had poor water pressure to no pressure for 3 weeks as well. I am not sure how these apartments ate being built because everything is poorly done. The neighborhood is pitch black because apparently owners don’t want to pay the electricity to cover that end. On Wednesday March I submitted a request for my refrigerator and no one came out I reached out multiple times and all they said is we’re sending someone and nothing I persisted so much because all my groceries had gone bad, and till I said I was filling a police report someone cane 4 days later , bad thing is they brought me a broken dirty disgusting friend so I didn’t accept it, then they brought me one that the door didn’t shut and claimed that the issue was resolved. I had just purchased 359 dollars worth of groceries and everything went bad and all they gave me was a $100 dollars for a family of 5 it’s ridiculous. As it is my account is negative balance because they pulled out my rent 3xs by mistake. This company is terrible worst management ever they don’t even screen tenants because on top of all this mess My unit was being mistaken for a another tenant who was selling drugs out of a unit I filled a police report for my own protection and my children. Another thing is the builder look into them I am sure they are not working a legal way because there’s so much issues my parking area is horrible and im not sure how the city allowed this I only have ine parking and im entitled to two . They charge whatever they want for the rent Out of all 4 units I pay the most and the excuse they gave me doesn’t make any sense.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher K

    1 star

    06/18/2024

    This company is a joke. The company only communicates by text messages in regards to finalizing details which is unprofessional. The company hire representatives who don’t fully speak English and the ones who do seem to lack sentence structure comprehension. Also they have you fill out an application and the application states that you can either submit a credit score picture or you can leave it blank. If you leave it blank it’s presumed that they will pull their own credit score which is why the ask for your social security Number. However if you leave it blank they then become so lazy and cheap that they don’t pull the credit score instead they deny your application. The company will pretend to focus on precious land lord verification as an excuse. In reality they use that as an excuse when you have a low credit score. This company is a joke and I suggest no one ever deal with them. Literally just got off active duty military and they’re giving me this many issues. Also they have you meet them at locations and they don’t even show up for property viewing. That was my initial introduction at that moment I should of knew something wasn’t right.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.