9 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Rene M
5 stars03/30/2024
I was very satisfied with the work that was done for me. He was very professional, responsible, and very helpful in dealing with unexpected issues that arose. I have had my roof worked on four times, and by far he was the one that provided the best service.Review from AlexandCecilia M
5 stars10/18/2023
September 2023, for the work done on our rental property, let me repeat myself. Castro Roofing can be described with one word EXCELLENCE. Mr. Castro gives a very precise, detailed, and honest explanation of the roof specs and product choices. His work ethic and competency is a blessing to his customers. His adherence to the project schedule is spot on. He works with his crew, on the roof, and daily cleanup of the area is flawless. My husband and I have entrusted our rental and personal property roofs to him. Castro Roofing is the perfect example of superb customer service and quality project completion. Alex and I highly recommend Castro Roofing. Thank you Mr. Castro for such beautiful work done on our properties.
Castro Roofing Response
10/19/2023
Thank you for your feedback, We here at Castro Roofing pride ourselves on delivering the highest quality service for our customers,. We are here to serve your roofing needsReview from Julian B
5 stars07/16/2022
Castro Roofing was a GREAT choice for my roofing project. Mr. Castro is very professional and proved to be very reliable. A written proposal was summitted and everything listed was completed to the letter. Castro Roofing crew was punctual and professional. I highly recommend Castro Roofing to get the job done right and professionally. Five-star rating!Castro Roofing Response
07/24/2022
Mr. *******, Thank you so much, for give us the opportunity to install your new roof!Review from Ana L C.
5 stars05/14/2022
Castro roofing from McAllen Texas has been an outstanding company. You call and Mr. Castro responds and give you quote within minutes. No gimmicks or lies on what it takes to repair the issue. He is blunt and to the point and very professional with his word and work. I recommend Castro Roofing from McAllen Texas and I give his company a 5 star rating.Castro Roofing Response
05/21/2022
Thank you so much!Review from Mary R.
5 stars03/20/2022
Everyone was so professional and they were on time and ready to work. Every thing was cleaned up. Great customer service.Castro Roofing Response
03/21/2022
Mrs. Ramos, Thank you so much the positive feedback... Its always a pleasure to hear one of our customers is happy with the services that we provide...Review from Juan & Ana C
5 stars03/05/2022
Mr. Castro leads by example and is on task making sure his team is complying with what he said he would do to fix the issue at hand. From the moment he starts the job he is on top of the roof working hand in hand with his workers. Mr. Castro is very professional and clear from the beginning to end. No going around the subject but accomplishing the task at hand. Regards, Resident in Edinburg, TexasCastro Roofing Response
03/07/2022
Mr. ******, Thank you very much for the positive feedback....We here at Castro Roofing Pride ourselves on delivering the highest quality service for our customers. It is always a pleasure to hear that one of our clients is so happy with our services...Review from Ruben G
5 stars02/27/2022
We needed a roofing company to repair a water leak. I visited the BBB Website for a accredited roofing company. I contacted several roofing companies. After visiting with the other roofing company, I decided on Castro Roofing. Mr. Castro was honest, truthful, professional and explain all options. The workers were very friendly, polite, courteous and there was no blasting music. The workers were very careful while working around the flower beds and at the end of each work day, the workers cleaned up all areas. I highly recommend Castro Roofing. Castro Roofing stands behind their workmanship with a 10 year warranty. R GonzalesCastro Roofing Response
03/02/2022
Thank you very much for your positive feedback. Its always a pleasure to hear one of our customers is happy with the services that we provide... We strive ourselves on delivering the highest quality of service for our clients. We look forward to making your experience with our company even better in the future. We want to keep the trust and respect you have graciously given us. We are here to serve your roofing needs.Review from Vivian B
5 stars02/17/2022
Castro Roofing is A Number 1! You get professional workmanship from start to finish. We asked Mr. Castro for a free estimate and we were surprised to get a report with pictures and detailed information on our roof and the areas of need. This included all costs associated with the job. When we were ready to begin he came to our home and went over all the steps involved, brought samples, and answered all our questions. The workers arrived on time and were constantly monitoring and cleaning the ground of all debris. They were courteous and got the job done right. The roof looks amazing! At the end of the job we received a final report that included pictures of the work that was done. This included our warranty in writing. This is a class operation and we recommend Castro Roofing to anyone wanting a beautiful roof and expert service.Castro Roofing Response
02/19/2022
Mrs. Bernard, Thank you so much for the positive feed back. We here at Castro Roofing pride ourselves on delivering the highest quality service for our customer....Review from Vicki W
5 stars09/03/2021
Mr. Castro and his workers strive to please and get the job done in a timely manner. You can count on their professional work ethics. If you are looking for a roofer, look no further. You have found an honest owner that is on the job site and working along his men.Castro Roofing Response
09/06/2021
We appreciate everyone's continued support. And thank you for being such an amazing customer.
Customer Review Rating
5/5stars
Average of 9 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.