ComplaintsforChoice Air Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They came out for a diagnostic and told me it needed maintenance and ***** added onto my unit. A few days in the unit stop blowing cold air. Constantly called and was lied to about coming back for the repairs. And after two days there no response from them. So I had to call another ac repair people and I was told there was no maintenance done to the system and all it needed from the beginning was a new breaker on the motor. After the new ac people change it out and wash the debris off the machine everything is functioning normally again. Those people hard horrible scammers.Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased an air conditioning unit 5 years ago that comes with a 10 year warranty. The ** is not working correctly and they will not respond to voicemails or answer the phone. I had to have another company come out and service the unit.Initial Complaint
08/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Bought a new 5 ton Trane AC unit in 2018. Has gone out 5 times. This is covered under warranty, however each time the ac goes out, I go without air in 100° weather for a week. They sold me a lemon. I have had 3 new compressors, 1 fan motor and a sensor replaced. I want them to replace my entire unit. I am also thinking maybe they didn't install it properly. I am to old and with health issues to be living in hot temperatures in my house. It gets 83° in my house everyday no matter the temperatures outside. I have done everything in my power to try and make my house cooler. Please help me resolve this matter.
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Contact Information
Business hours
Today,12:30 AM - 11:30 PM
MMonday | 12:30 AM - 11:30 PM |
---|---|
TTuesday | 12:30 AM - 11:30 PM |
WWednesday | 12:30 AM - 11:30 PM |
ThThursday | 12:30 AM - 11:30 PM |
FFriday | 12:30 AM - 11:30 PM |
SaSaturday | 12:30 AM - 11:30 PM |
SuSunday | 12:30 AM - 11:30 PM |
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.