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Find a Location

Christian Brothers Automotive-McKinney has 1 locations, listed below.

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    Business ProfileforChristian Brothers Automotive-McKinney

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3790 Eldorado Pkwy, McKinney, TX 75070-4228
    BBB File Opened:
    6/7/2002
    Years in Business:
    23
    Business Started:
    9/1/2000
    Business Started Locally:
    9/1/2000
    Date of New Ownership:
    3/1/2008
    Business Incorporated:
    1/15/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • CBA- D&A Pope, LLC
    Contact Information

    Principal

    • Mr. Don Pope, Owner

    Customer Contact

    • Mr. Don Pope, Owner
    Additional Contact Information

    Fax Numbers

    • (972) 540-9642
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I bought a used car after mine was totaled in a wreck. It started having issues 2 weeks after purchase. I brought it to Christian Brothers in ******** because the car was having problems shifting and the check engine light came on. They ordered a new transmission for the car sight-unseen. They later determined the problem was caused by an incorrect dipstick. We were thrilled we didnt need a new transmission, however, they gave us a laundry list of things that they said we needed to do to the car. We had them do most of it and it totaled over $4100. They charged me $125 for shipping of the transmission we didnt even need. They charged me $279.34 for a battery! They charged me $90 for a bottle of antifreeze. In short, they grossly overcharge for absolutely everything. And heres the kicker! Less than 24 hours later, the car started shifting poorly and the check engine light came on. The exact same problem I went to them with returned. *** spent over $4000 with them and the car is in exactly the same condition. They warranty their work, but since whatever they did the first time didnt fix the problem, Im sure its not covered. I would be buying more parts, paying for labor, etc. I cant afford to do any more work. They assured me that the car would be in the best possible shape after they did all the work I paid for. Well, it isnt. Im back at square one.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

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