ComplaintsforTrue Street Motorsports
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Complaint Details
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Initial Complaint
02/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
True Street Motorsports was paid to rebuild my engine and install brand-new components. True Street Motorsports has had to repair my engine two times due to faulty work and parts they provided True Street Motorsports had to replace my engine with a brand new one after they blew up my original one. True Street Motorsports never notified me of the damage to my engine, nor did they ask permission to put a different engine in the car. This was all done after I discovered the engine was removed from my car after they were just supposed to replace the induction system. The new motor that True Street Motorsports placed in my car has failed after only **** miles. True Street Motorsports installed a torque arm and bracket using nongraded bolts that led to a catastrophic failure. This resulted in destroying my drive shaft and rear-end components. There are also notes they took down requesting to check the "clunking " noise in the drive drain. This noise was from improper installation and parts used to install the torque and bracket that eventually failed. Paid to True Street Motorsports to date 2019 - $14,389.00 early 2020 - $12,000 8/6/2020 - $2,000 12/11/2020 - $500 12/4/2020 - $6,500 3/17/2022 - $2,398.82 True Street Motorsports committed to me to provide backing and responsibility for any faulty craftsmanship or engine block and internal component failures. I am disputing the charges I have incurred for faulty work and equipment installed in my vehicle, which could have led to serious injury or death. True Street has done nothing to resolve this issue, They have blocked my phone number and will not return my calls. Customer *************************** **** Pontiac Trans AM
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.