ComplaintsforPlayset Installation DFW
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello I need to file a complaint on a business. I hired Playset Instillation DFW through the App Thumbtack on December 9, 2022. I paid them $395 to come install a playset for me. The date I scheduled was for December 26. On December 23rd I had to reschedule this appointment due to a delay in the delivery of the playset and we rescheduled for January 6th, 2023. I have since tried to contact them through email, text and phone to a) confirm they were still coming to install and what time. b) where their location was and if they were going to make it. c) to find out what they were planning on doing since they were a no call no show. I have not received any response from them. They have deleted their Thumbtack account. Their Facebook page is gone. Their website is no longer working. Please advise as to what I can do to get this resolved. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.