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Find a Location

Globe Life Family Heritage Division has 68 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer ReviewsforGlobe Life Family Heritage Division

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    97 Customer Reviews

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    • Review from Mark F

      5 stars

      09/16/2024

      Our agent ******** **** was very knowledgeable and took the time to explain everything to us. The cancer policy was something we were interested in and after hearing the presentation it was a no brainer to us to take out this policy. I will definitely tell my friends and family about these policies and how they could also benefit from them.

      Globe Life Family Heritage Division Response

      09/19/2024

      Thats what were here for! Were happy to know were providing the best service possible! Thank you for taking the time to let us know how were doing.
    • Review from Shaunn Robertson H

      5 stars

      09/06/2024

      My agent ***** **** is knowledgeable and professionalextremely helpful!!! You cant beat an insurance that guarantees you a 100% premium return at the end of your term. The benefits far outweigh the premium costs!

      Globe Life Family Heritage Division Response

      09/19/2024

      Thank you for your feedback regarding your experience with FHD! We appreciate you reaching out to us, and we look forward to serving you in the future.
    • Review from Brian B

      5 stars

      08/08/2024

      Interesting reading through the other reviews on this page. Seems like many of the 1 star reviews are from people who had a negative experience with the person with whom they spoke with but dont have the coverage. Definitely not my experience! The coverage from Family Heritage is the best product I have ever seen and my agent was so helpful and knowledgeable. It gives me peace of mind to know my familys finances are protected from Cancer or an Accident.

      Globe Life Family Heritage Division Response

      08/14/2024

      *****, thats what were here for! Were happy to know were providing the best service possible!  Thank you for taking the time to let us know how were doing.
    • Review from Jodee S

      5 stars

      08/04/2024

      My agent was kind a courteous, answered my questions knew the material and hes the one that got me to get a plan I could afford and have recommended the agent to my friends and community. He was not pushing Globe on me like other agents he took time and cared about me. Hes the one that sold me my plan. If it was another agent I dont think I would of purchased a plan. Other agents are pushy and try to sell not him he was relaxed and took time asked me about my life to fit me with a plan that I needed. Not most expensive but what I could afford. I hope the agent can someday be an example for other agents on how to treat clients. Most of the people I referred to him also bought and thanked me for introducing the agent to them. Globe Im sure is a great company but its the agents that make the company. Remember its the workers that make their name remembered.

      Globe Life Family Heritage Division Response

      08/12/2024

      *****, thats what were here for! Were happy to know were providing the best service possible!  Thank you for taking the time to let us know how were doing.
    • Review from Janelle D

      5 stars

      07/18/2024

      *********************** came by & simply showed the advantages & did NOT do a hard sell tactic. It was refreshing & simple to understand. Easy to walk away, if that's what you would choose to do. I saw the benefits so i chose to stay and listen.

      Globe Life Family Heritage Division Response

      07/24/2024

      *******, its always a pleasure serving and protecting families! We appreciate you letting us know how were doing! 
    • Review from JULIE D

      5 stars

      07/09/2024

      I was very pleased with *********************************** and Globe Life Family Heritage and the value in coverage for the money. I highly recommend him as an agent and the company as well!

      Globe Life Family Heritage Division Response

      07/22/2024

      *****, its always a pleasure serving and protecting families! We appreciate you letting us know how were doing!  
    • Review from Ben S

      5 stars

      06/22/2024

      They were very polite and knowledgeable of their insurance plans.They answered every question I asked.

      Globe Life Family Heritage Division Response

      07/01/2024

      ***, thank you for reaching out to Globe Life Family Heritage Division!  Were glad we delivered the excellent service you deserve and expect.  We sincerely appreciate you choosing Globe Life.
    • Review from Justin L

      1 star

      06/19/2024

      They dont cover urgent or walk in clinic or outpatient needs. They dont cover blood screenings. I brought it up with claims people and my agents and got no response. I cancelled all of my policies. 2400 in yearly coverage and it covered nothing. Find insurance elsewhere.

      Globe Life Family Heritage Division Response

      06/25/2024

      ******, we apologize that our Globe Life Family Heritage Division coverage didn't meet your expectations. Our top priority is providing various types of affordable financial coverage to our customers and we're sorry this was your experience. If you still have questions regarding our coverage, please email us at ************************************* with a phone number and the best time to contact you.  We'll have a representative contact you.
    • Review from Mary T

      5 stars

      06/12/2024

      ****** did an amazing job explaining the different plans to us. She is very good at her job!

      Globe Life Family Heritage Division Response

      06/19/2024

      ****, its always a pleasure serving and protecting families! We appreciate you letting us know how were doing!  
    • Review from jc45

      5 stars

      06/01/2024

      Received a check for $37,400 when our twins girls were in the *** for 29 days. Then we received another check for $9,000 because the claims department found more benefits we qualified for. Truly a ******************** Promises made, promises kept! Would recommend to anyone.

      Globe Life Family Heritage Division Response

      06/10/2024

      ******, its always a pleasure serving and protecting families! We appreciate you letting us know how were doing! 

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