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ComplaintsforRachel Scheer Nutrition
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I paid $8,800 for a coaching program intended on healing the symptoms I was experiencing which RSN determined to be from gut dysbiosis. The program is devoted to finding the "root cause" of health issues to help the person heal. 3 months into the program it was deemed that the "root cause" of my health issues were living in toxic mold and because of that I couldn't move forward with the gut healing program that I had paid for- because I was stuck in the first step due to my health and environment. I asked for a 50% refund and to be out of the contract and was refused that. I asked for re-testing at the end of the program because the tagline of the business is "test don't guess" and I wanted to see if their guidance had gotten me anywhere, and was refused again.Initial Complaint
10/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This business sets up a free video consult. They pressure you hugely into outright spending the full amount of the program right then or at least just placing a deposit to secure a spot that *** not be available if you don't. Eventually, they send you a bunch of paperwork that should put people off joining. When you are contacted via email from someone after that and tell them you have decided you cannot pursue this at this time, no one says anything. No one contacts you, completely silent. If you try digging for contact information: none available. You contact via their site, no one responds. Finally you try messaging in the same place they want you to sign those documents that basically say they promise no help really at all (the reason I decided to not even use them) and someone gets back to you to say you had only 3 business days to get a refund after the deposit... that some paperwork (unsigned, not received until AFTER deposit) says so. So, this company took $1000 from my HSA for absolutely nothing.
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Contact Information
Business hours
Today,9:00 AM - 5:30 AM
MMonday | 9:00 AM - 5:30 AM |
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TTuesday | 9:00 AM - 5:30 AM |
WWednesday | 9:00 AM - 5:30 AM |
ThThursday | 9:00 AM - 5:30 AM |
FFriday | 9:00 AM - 5:30 AM |
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.