ComplaintsforVibes Smoke Shop
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went in to buy a product labeled at 99 cents, the business tried to charge $1.50 per each of these items. I mentioned it was mid labeled and they kicked me out of the store.Business response
12/28/2022
Business Response /* (1000, 5, 2022/10/18) */ Firstly, we apologize for any misunderstanding. In regards to pricing of our cigarillos, they are priced at $1.39 and not $1.50 like stated. It comes out to $1.50 after tax. Cigarillos prices are raised by 30 CENTS is a part of our business model in order to operate our small business. Many of our products are underpriced compared to our competitors. We have a method to our pricing that works out for both - the customer first and our business second. Customers are always welcomed to reach out to our management team to resolve any issues or concerns.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.