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ComplaintsforNitetronic
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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Hi, I purchased a pillow from Nitetronic on March 2nd, 2023 under order # NT1095US. The total cost of this pillow is $503.10 which I paid this cost as an installment. I wasn't satisfied with the quality of the pillow and contacted the customer service on April 4th and requesting a return label and a refund. Unfortunately, I haven't heard anything after the chat that I had with a representative.Business response
06/23/2023
Hello,
He contacted us online on our website regarding our product on 28 May 2023. We sent a return shipping label to ************************* on June 8, 2023, and the tracking number is 772388883702. We received it on 14 June 2023. We have refunded him already. He will receive it within **** business days.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.