ComplaintsforSecret Nail Affair
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Complaint Details
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Initial Complaint
10/06/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I have been ordering online from this company since May 2022 and just recently they have been canceling my orders with no explanation. They advertise you can watch them Scoop your product live on social media but recently blocked my account. I have emailed them with no response and/or no reasoning behind refusing to fill my order as Ive been ordering the last 5 months with no issues. I have attached proof of my orders, my email sent when they claimed it was fraud (and they did not respond) and the orders They have cancelled w no explanation. I still get notifications from the company to purchase and watch scoops but then they deny my order.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.