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ComplaintsforTexas Allergy & Breathing Centers
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Complaint Details
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Initial Complaint
03/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Received my first bill on 2/26/24 with a balance due of $150.00. My office visit was 6/29/23 charge of $367.12. Insurance payments of ******, due to me, $30.00. This does not show either of the two payments I made with my debit card of $30.00 each. One 6/23/23 and one 6/30/23. There are two charges for prin care mgmt staff 1sr 30 that I assume are for phone calls made to my cell phone . One on 10/31/23 and one on 11/30/23at a charge of $150.00 each but not showing any insurance adjustment, my balance due for each call is $60.00. I never agreed to any phone calls for a fee nor did they discuss aftercare as my condition did not require any follow up from this office. On each occasion they contacted me I told them that I did not require their attention nor did I want them to contact me anymore. I then started receiving texts from these people and I responded that I needed to be removed from their patient records and not to contact me again. Now I have received this bill and have tried on 2/27/24 and 2/28/24 to reach someone in all of their departments to answer the phone, I have left voicemail messages for them regarding this bill and have not received a callback. I do not owe the$30.00 copay as I have attached copies of my payments. I would ask you to listen to the recordings of the dates they say they gave me follow up services and see if you believe that I owe for that service! If not I would like my bill to be cleared.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.