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Rick's Appliances has 1 locations, listed below.

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    Business ProfileforRick's Appliances

    Appliances

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9707 Teagarden Rd, Mesquite, TX 75126
    BBB File Opened:
    1/12/2023
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Bought washer, ******************** on *********************** is scamming people on that site as well as ******** Marketplace.I have reported them to FB.********** <**************************>Rick's Appliances - ************** I found that they have this post currently.https://******.craigslist.org/dal/app/d/mesquite-whirlpool-door-refrigerator/**********.html They brought ************** and it talked us into a refrigerator. The ************** wasn't the same as the ones in the post. They told us those sold and the ones they brought were better. They went back to pick up fridge and we tried washer- it took 20 min just to fill with water. The brought 2nd washer and said they would stick around so we could try the ************** to make sure they worked. They of course plugged them in and left. They didn't hook up the fridge to the water because they didn't have an adapter. So far the new washer and the fridge work. We contacted them numerous times by phone calls, texts, and emails. Never got an answer back. Took apart the dryer today to see if there was a blockage in the dryer vent tube and there was no fan. Totally broken off.So far 2nd washer works, and refrigerator is ok, but not keeping as cold as it should.We are of course worried that the money we spent was for faulty, or damaged appliances.We would like the refund on the washer and the refrigerator if possible to get different ones that work.Thank you!

    Customer Reviews

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