ComplaintsforDelux Inn
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Complaint Details
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Initial Complaint
08/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Today August 21 St is the third time we had a serious water leak. I shot video and went to office multiple times. Asking for help for the plumbing emergency, and never got help the started at 3am and is still unresolved at 9 am. Maintenance has been out all three times and has yet to repair any water damage. There has to be mold and mildew living in these walls. This place is a cesspool of roaches and black mold. Even the laundry recycled dirty unhygienic towels to us nothing is get repaired or cleaned my wife and I have been here a year finally get a ********* with little to no roaches we have experienced three floods no room change no discount or access to manager owner to fix customer service skills of employees. And get a clear understanding of how repairs will get made and how to make us happy with our stay here.please help God bless. They are abusing their powers on people that are doing bad right now as far as life goes taking advantage of those that are disenfranchised
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.