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Find a Location

James Armstrong Plumbing has 1 locations, listed below.

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    Business ProfileforJames Armstrong Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/2/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    James Armstrong Plumbing is a plumbing contractor serving Mesquite, TX, and the surrounding areas. We offer a wide range of plumbing services, including repairs, installations, and remodels. We are committed to providing our customers with the best possible service, at a fair price. Call us today for an estimate!

    Products & Services

    As a plumbing company, we offer a wide range of products and services to meet all of your plumbing needs. Our team of experienced technicians is dedicated to providing high-quality workmanship and exceptional customer service. 
     
    Some of our popular services include residential and commercial plumbing repairs, water heater installation and repair, drain cleaning, and sewer line replacement. We also offer emergency plumbing services 24 hours a day, 7 days a week, to ensure that our customers are never left without assistance when they need it most.
     
    In addition to our traditional plumbing services, we also offer a range of innovative products to help our customers save money and reduce their environmental impact. These include tankless water heaters, low-flow toilets and faucets, and water filtration systems.
     
    At our plumbing company, we are committed to providing our customers with the highest level of service and expertise. Contact us today to learn more about our products and services, and to schedule an appointment with one of our skilled technicians.

    Business Details

    Location of This Business
    15330 Lyndon B Johnson Fwy Ste 309, Mesquite, TX 75150-1246
    BBB File Opened:
    1/1/2018
    Years in Business:
    6
    Business Started:
    12/28/2017
    Business Started Locally:
    12/28/2017
    Business Incorporated:
    2/15/2018
    Accredited Since:
    7/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Alternate Business Name
    • James Armstong Plumbing LLC
    Contact Information

    Principal

    • Mr. James D Armstong, Owner/President

    Customer Contact

    • Mr. James D Armstong, Owner/President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    My husband and I are elderly and weren't well at the time. Our 40 gallon water heater needed to have the pilot relit. Since we couldn't do it we called James Armstrong plumbing to come out and relight it. He talked us into getting a new tank. He sold us a 30 gallon tank. At the time when he gave us the price, we thought that was the standard price for getting a heater and getting it installed. We found out later he overcharged us. He did this paperwork on a small tablet or large cell, not sure what it was. I couldn't make out what the words were so he explained what I was signing. I asked for paperwork. He said I would get some and I did, but with the wrong name and the wrong size water heater tank. The paperwork showed he sold us a 50 gallon tank and had my name as *****. I called his office and told her that I wanted a new statement showing the 30 gallon tank that he sold us and my name was ****. I got a new statement with my name changed but it still showed a 50 gallon tank. We feel like he took advantage of us charging too much and will not give us the correct paperwork, that we feel like we need for the warranty we're supposed to have on it.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving North Central Texas

    BBB Reports On

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