![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMoore's Car Corner
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Paid off my car two weeks ago. Keeps saying they will provide a lien release and never sends it gives the run around different people answering phone rudeBusiness response
01/12/2024
Ms. ****** pad her account off with a credit card on November 20,2023 and upon the payment clearing the bank we released the lien on the title on November 28, 2023. Therfore an additional release of lien is not needed. The title was picked up by ******************** father (per her request) on November 28,2023. Ms.*************; ****** for the title when he picked it up. I would like to add that we received numerous calls from ******************** sister being verbally abusive and cussing at us regarding the release of lien. We at Moore's Car Corner treat all of our customers with respect and try to and provide the best customer service as possible.Business response
01/19/2024
Ms. ****** pad her account off with a credit card on November 20,2023 and upon the payment clearing the bank we released the lien on the title on November 28, 2023. Therfore an additional release of lien is not needed. The title was picked up by ******************** father (per her request) on November 28,2023. Ms.*************; ****** for the title when he picked it up. I would like to add that we received numerous calls from ******************** sister being verbally abusive and cussing at us regarding the release of lien. We at Moore's Car Corner treat all of our customers with respect and try to and provide the best customer service as possible.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.