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Additional Information

Additional Information for Optics Unique PLLC

View full profile
Location of This Business
3500 N Midkiff Rd Ste 100, Midland, TX 79705-4834
BBB File Opened:
1/1/2003
Years in Business:
21
Business Started:
1/1/2003
Business Started Locally:
1/1/2003
Business Incorporated:
6/30/2009
Accredited Since:
8/18/2003
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Limited Liability Company (LLC)
Hours of Operation

Primary

M:
8:30 AM - 5:30 PM
T:
8:30 AM - 5:30 PM
W:
8:30 AM - 5:30 PM
Th:
8:30 AM - 5:30 PM
F:
8:30 AM - 1:30 PM
Sa:
Closed
Su:
Closed
Business Management
  • Dr. Jeannie B. Gray, Managing Member / Optometrist
  • Dr. David L. Gray, Managing Member / Optometrist
Contact Information

Principal

  • Dr. Jeannie B. Gray, Managing Member / Optometrist
  • Dr. David L. Gray, Managing Member / Optometrist

Customer Contact

  • Dr. Jeannie B. Gray, Managing Member / Optometrist
Additional Contact Information

Fax Numbers

  • (432) 694-1981
    Primary Fax
Serving Area
  • 76932
  • 76949
  • 76951
  • 79331
  • 79342
  • 79351
  • 79359
  • 79360
  • 79377
  • 79378
  • 79511
  • 79512
  • 79516
  • 79517
  • 79527
  • 79565
  • 79701
  • 79702
  • 79703
  • 79704
  • 79705
  • 79706
  • 79707
  • 79708
  • 79710
  • 79711
  • 79712
  • 79713
  • 79714
  • 79720
  • 79721
  • 79731
  • 79733
  • 79738
  • 79739
  • 79741
  • 79742
  • 79743
  • 79745
  • 79748
  • 79749
  • 79752
  • 79755
  • 79756
  • 79758
  • 79759
  • 79760
  • 79761
  • 79762
  • 79763
  • 79764
  • 79765
  • 79766
  • 79768
  • 79769
  • 79776
  • 79778
  • 79782
  • 79783
  • 79788
  • 79789
Payment Methods
  • Visa, Mastercard. American Express, Discover, Care credit, Checks
Refund and Exchange Policy
  • Return
    Policy
           
    Deposit
    Requirements:

    Full payment must be
    received before glasses or contact lens orders can be processed

    A minimum deposit of
    50% can be accepted at the discretion of the manager
            
    Cancelled
    Orders:

    All orders are placed
    within 12 hours of receiving them.  Should
    you decide to cancel your order, we reserve the right to retain:

    25% of the total order
    value for cancellations within 1 day

    50% of the total order
    value for cancellations within 2-3 days
           
    Progressive
    Lens (Multifocal) Policy:

    In the event that you
    are unable to adapt to your new progressive lenses within 30 days of purchase,
    we will happily exchange them for either bifocals or separate distance or
    reading glasses.  Refunds are not
    applicable.
           
    Prescription
    Remakes:

    A one-time lens remake
    can be made at no additional cost for prescription changes from a doctor within
    60 days of purchase.   
           
    Refunds:

    Glasses are considered
    to be custom orders and are nonrefundable. 
    A refund will only be issued if there is a defect in the glasses which
    cannot be fixed or replaced within 2 weeks. 

    Colored contact lenses
    are non-refundable.  Refunds can be given
    on soft contact lenses within 30 days of purchase (order date) if the boxes are
    deemed to be in returnable condition (not opened or marked upon).  Hard contact lenses must be finalized within
    60 days or the lenses will be non-refundable.

Referral Assistance
  • Texas Optometry Board
    333 Guadalupe St # 2-420
    Austin TX 78701
    Phone Number: (512) 305-8500
    Fax Number: 512-305-8501
    http://www.tob.state.tx.us
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