Business ProfileforA-1 Rapid Rooter

I have a home warranty through First American Home Warranty. I called in a claim on my water heater. It was leaking and could no longer be used. First American Home Warranty set me up with a contractor at A-1 Rapid Rooter Plumbing in *******, **. I paid First American Home Warranty my service call amount. A-1 came out the very next day, which I was very happy with them for coming so quickly. They told me the water heater needed to be replaced, but there were going to be extra charges because they had to do a water mod, which was NOT done, and a vent mod, which was NOT done and a charge to dispose of the old water heater. All of these things were covered on my home warranty. I read it in my booklet from First American Home Warranty, as it tells you what is covered and what is not. A-1 charged me $300 to put silver tape on my vent in various places!!!! There are not any holes or anything wrong with that vent, so they left that vent there, but claimed they made modifications to it. Does silver tape cost $300? They did put new lead pipes that feeds the water into the water heater, but that does NOT cost $300 either. And, those parts are covered through my home warranty. This company took advantage of a housewife, which is ME while my husband was at work. These kind of contractors need to be shut down or have to give me back a refund of $300. They scammed me and lied to me. They did not replace anything except the lead pipes and water heater. The lead pipes were not broken or torn in any way and they did NOT have to replace them. I would be willing to pay for those, but they are covered by my home warranty. I could have bought my own water heater and my husband could have installed it himself for this amount of money.