Business ProfileforRidgeline General Contractors LLC

The homebuilder advised us to notate anything that we find that is not correct or inoperable in the walk-through of purchasing our new home. We made a list of items that were missing, not operating correctly, and/or not completed. This list was provided to the Sales Agent and the Home Builders by our Agent. ************ reached out to my husband on Sept. 8, 2022, stating he stopped by our home and no answer (I was home). We have called, emailed and text multiple times concerning the list of items left undone and have gotten the run-around since 9/8/22. We have been more that patient with the timeline for repairs and have experienced additional problems with multiple cracks in the ceiling and HVAC A/C issues with new home/new appliances. Our Ridgeline General Contractors Warranty covers the windows. The builder has had numerous contractors come by to give estimates on repairing and they all state the windows need to be replaced (not repairable). As of yesterday, *** advised via phone that they will not replace the windows and states this was not noted in the initial walk-through, which is false. In 8 months, we have had a number of issues that are only addressed after multiple calls, emails, or the repairs are too drastic to ignore...like the ceiling cracking in different areas and the shower floor/pan not operable. We are asking that you finish the repairs to our home and honor YOUR warranty. This new home experience has been awful due to negligent building practices.