ComplaintsforBER HOMES, LLC
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I signed a contract with BER HOMES, LLC (owner Ernesto ********) to build me a home at *** ***** *** ******, Texas. The total cost was $255,000. I paid 30% down before any work was started 2/17/22. He was building several homes in the area so I presumed he was reputable contractor. My mistake. The slab was poured and he required another 30% which I paid 3/31/22. Finally, the home was framed, roof was completed and the wiring and plumbing was roughed in. Most of the Hebel panels and all but three windows were installed. He was asking for the third draw of 30%, which concerned me that I would have 90% of the home paid for with only about 50% complete. I questioned him and he signed and affidavit Oct 25, 22 promising to have my house completed by Jan. 15, 23. I paid him the last 30% after he signed the agreement. He said that I would see much work the next week. The only thing he has done since was send a painter to paint the soffit and fascia. The painter said that Ernesto had not given him enough money to buy the paint and finish the painting, that he was going to work only two days, if he did not receive more money. No other work has been done since then. I have made approximately 20 phone calls and he doesn't answer. I have discovered that he has not paid the subcontractors and that he has several homes that he has not finished. I have sent certified letter. I talked with the plumbing contractor and Ernesto has not paid them. Zarsky lumber has not been paid. This contractor has terrible reviews. The city of Kingsville is considering banning him from building due to poor construction and unfinished projects. He deceived me and took my money and now will not communicate with me. He has violated the Texas Trust Fund Statue and the Deceptive Trade Practice Act. He has several homes that have not been finished in Kingsville and Bishop are and no work is being done on them. I am 75 years old and foolishly paid him from my life's savings instead of bank financing.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.