ComplaintsforBigfoot Automotive
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Complaint Details
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Initial Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a motor from this company with a 6 month warranty for $2600. My mechanic installed the motor and it kept running rough. He looked closer into it and the motor needs a COMPLETE rebuild. I have told ***** (owner of Bigfoot) well ahead of the warranty time. He said he needed to see it himself and get a video of it but he keeps coming up with reasons not to go check it out. We've been dealing with his excuses since December when he was first notified. I took out a loan to get my car going again and have wasted an extra $1600 for install/parts. Now I have nothing left and my mother, who has cancer, is having to take me to and from my job in a different town. He also replaced my alternator "free of charge" with one he had "laying around the shop" and when my mechanic was dealing with the motor he discovered that he put a broken alternator in it and took my good one. I want a full refund on that motor so I can just be done with these crooks. They take full advantage of people down on their luck.
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Contact Information
13305 N Us Highway 59 Ste B
Nacogdoches, TX 75965-9019
Business hours
Today,9:00 AM - 6:00 PM
MMonday | 9:00 AM - 6:00 PM |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.