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ComplaintsforJ5 Tractors
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Complaint Details
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Initial Complaint
10/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a Mahindra tractor about 15 months ago from J-5 tractor of ********. The first time I used it, with less than 2 hours on it, a tilt cylinder rod broke while doing loader work. The dealer told me it was not covered because of user abuse. I told them that I was not going to pay for repair. After about 2 weeks of negotiations they reluctantly repaired my tractor.I no longer have a warranty on the loader.Tractor is performing well now, but I have been black-balled by *********************** and J-5 Tractor company.With a 7 year warranty, Im afraid that I will not receive timely service should I need warranty work.Service ***** will not follow-up on questions I had.I wanted to exchange tractor for larger one but was told it would cost $1500.00 dollars depreciation , this is not right.Business response
10/27/2022
We are ******************** and not associated with J5 Tractor in anyway. We do not have a *********************** that works for us nor a customer listed under this name.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.