Business ProfileforPool-Aid

I entered into a 12 contract with Pool Aid in June of 2021 for weekly pool cleaning service. They were also to provide any needed chemicals to maintain the pool. They , however, never maintained the chlorine levels as they were supposed to do. On August 11, 2022 a pool tech came out on Thursday as they were supposed to. I noticed he had taken the pool filter apart to clean it. Luckily i checked the filter after he left because he had left the vent open and if the pump would have started it would have flooded my pool house (the pump and equipment is in the pool house). I closed the filter and started the pump. The pool tech had not reassembled the filter correctly and it leaked badly flooding the room. I called the Pool Aid company and asked if **** would call me concerning this problem. **** is the owner of Pool Aid.. I asked approximately 4 times for **** to call me . As of now he has not contacted and the receptionist said he probably wouldn't. On approximately August 16 2022 ***** (****** dad) and another tech came to my house to check the filter. I was concerned about what was going on so i watched as they took the filter apart. ***** exited the pump room quickly and said he had to get out of here.. I was confused at his actions and shortly he came back in. After a few minutes he turned to me and told me that i had to get out because he couldn't work with someone watching over his back. I stepped out but decided that this was my property and since they had messed up the filter once I wanted to at least see what was going on. ***** said he was the owner of the company and he did't have to do this . I told him to put the filter back as he had found it and to get off my property. I also told him i wanted my credit card reimbursed $135 for the remaining Thursdays they did not come. They charge for the whole month at the first of the month. I have called 4 or 5 times to get my filter fixed. \