ComplaintsforTaskUs
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I attempted this task, it required me to upload 120 personal photos from 2023 only for $50. So since it's just me and my son mainly I uploaded 120 photos of him and I. Well half of them were rejected because they were from the wrong year, but the others, adhered to their guidelines and I don't know why they were rejected. So I took a few new pics of me and my son to submit, well they were rejected and it stated that they could not be taken in one day. So after multiple times I gave up, to me I did what the task required but it wasn't good enough to pay me for it! Taskverse wasted my time, and now they have over 150 of my pics, seems pretty scammy to me I just want my $50. pay for what I did and what they still have belonging to me.Initial Complaint
12/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I would like to delete my account for TaskVerse completely but there is no option to on the website.Customer response
02/06/2024
Better Business Bureau:
TaskUs, the business that I filed a complaint against, has resolved my issue by deleting my account.Regards,
*************************Initial Complaint
11/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 10th, 2023 I submitted a voice recording task on their affiliated work platform, TaskVerse, after numerous emails from them urging me to complete my work. I spent roughly 1 hour and 15 minutes completing this, expecting to earn the $35 task payout. The final email I received around that time noted if it was completed within 3 days, there would be a $10 bonus payment. It has been nearly a month and my task is still in review status despite the initial information given that payout would be within 3 weeks. I have sent two emails, the last of which I saved the reply to, and never gotten a response from them other than an automated reply that a case was created. I am attaching screenshots of the ad I responded to on *********** the automated email response I received from second email attempt to contact them, and my account page on TaskVerse. I wish to be contacted by them to inform me if and when my task will be approved and when I can expect payment via Paypal. Thank you in advance if you can assist with this.
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Contact Information
1650 Independence Dr Ste 100
New Braunfels, TX 78132-3959
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.