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ComplaintsforSupercuts
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Complaint Details
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Initial Complaint
08/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to Supercuts to get mine and my daughters haircuts. The girl was ********** hair with an open wound not covered. Station was filthy. My hair was butchered. I asked the manager for my money back he advised me I would get a refund. He calls asking for photos of me found that creepy. I advised I would send him photos of dirty station. He told me he would no no longer refund me. I called the store asking for the corporates number as the manager was very rude and unprofessional. He scared me. He calls me back screaming at me telling me he is filing a police report and to never go to his salon again. I am confused my this erratic behavior. The salon is dirty and unkempt. Hair all over the station. The girl used the restroom in the middle of my service. At this Pount I have to file a restarting order.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.