Customer ReviewsforBluebonnet Motors Inc

Unprofessional, avoid to not be scammed. Bottom line they won’t refund your refundable deposit. They lie to you. Will tell you they’ll get back to you but won’t return your calls or voicemails. Will sell your vehicle from under you. We went with this dealership because they seemed nice and friendly. Booked an appointment ahead of time with a salesperson. Got to dealership and said sales person is no where to be found. They stuck us with a random one, Will Hancock. We ordered fine. We made sure to ask if the refund was refundable for any reason and if we could cancel the order. He stated yes it was refundable and to wait for car’s delivery to cancel. The time frame was 2-6 months. We ordered November 27, 2021. I was pregnant at the time and needed a new car to fit a growing family. Months go on by with no word from dealership and ford. It was forever stuck in “in production.” So we decide to cancel via email. Will said he couldn’t cancel until vehicle delivered. We waited ages, finally May 2022 we get notification that it will be delivered. We called to receive a refund. Will said oh it isn’t refundable, he can’t do anything but will ask. Weeks go by with no word so we call back. We asked to speak to some one that can help or is higher than him. He states he is the highest. We requested for our vehicle since the deposit won’t be refunded. He said we sold it already. We decided to try dispute our credit card company. It was denied because too much time has lapsed. We contact dealership again. Asked for a sales manager after I left a vague voicemail. Received a call back, I told him our situation. He said he would call back and look into it. Months go by. When you contact dealership and ask if refund is refundable they state yes. You leave a voicemail and they won’t return your calls. Now it is more than a year later no car, no refund, and no contact from dealership. Avoid this at all cost. They don’t care about you whatsoever

On November 21,2022 My wife and I went to BBDodge in ************* of the Kahlig ********** to look into purchasing a new Dodge Durango. Our main factor with purchase was monthly payment, which I have never done before. We spent hours at the dealership, chose the vehicle and commenced the finance. My monthly comfort payment was $650.00 While there we agreed to a $10,000 down payment in order to reach my objective. ****** from finance took us back to a room and did his calculations. He came back with a payment of Approximately $950.00, we turned down the deal and started to walk out. He asked us to wait while he did some more pricing adjustment in order to meet our goal. He returned with the work sheet and a figure of $627. per month. We agreed and asked him to complete the transaction. He returned shortly with a finance contract and asked me to sign the designated areas. He never went over the details. We took delivery the following day. After purchase we left for a family vacation for a week, returning to Christmas family functions. On Christmas day we departed to ***** for an Equestrian competition lasting 2 weeks. While there I realized a payment was due and that's when I discovered the finance deceit. Our payment amount was $769.42 to which I would NEVER agree to on the 21 of Nov. I spoke with the General Manager *********************. He offered us a trade to a similar Durango and then did not call us back or take my wife's call. I am aware that I signed the contract, under the circumstances I feel deceived. Had we not put the $10,000 deposit I would have returned the vehicle.We have a text message for the trade/return they would not give men the workup sheet although **** referred to it.