![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTexas Tractor Country
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Date of transaction: 6/1/2023 Amount Paid: $15,900. Deal or invoice number **** VIN SKXD161994V03PB134131 Spartan Zero Turn Mower model ***-XD At a later date, business committed to include key part (details below) of the mower that was missing from the mower at time of sale and delivery on 6/1/23. Nature of dispute: After repeated attempts via texts and phone calls to Texas Tractor Country in ******* **, the business refuses to resolve the matter either by delivering the missing part, providing a refund, or a like-kind exchange of other equitable goods or services comparable in value to the missing part in question. OEM part number *********** retail value $305.89+ sales tax. Seeking refund of $305.89 + applicable sales tax. Salesman at Texas Tractor County first name was ******. Do not have last name.Customer response
12/27/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.