ComplaintsforTop Notch Mobile Home Services
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On Monday March 6th the leveling crew showed up to fix the problem found from the original level issues . Along with their so called inspector. Did very little and left . The next day I went under my home and found several Main issues. They were hired to level my double wide home . They lowered to height from the center of the home instead of raising the lower areas to bring Up to level . I have worked in the leveling business and know how it should be done correctly. I can only imagine how other homeowners probably dont know what has been done under their homes . I am sure most dont go under the house and look for themself. This caused several more issues . Main sewer line is now on the ground and slopes backwards . Tie Down straps no longer are attached correctly. They removed the center piers and use the block for replacements. I have had to adjust the 3 deck so that the doorway can be used.Business response
04/15/2023
All issues have been resolved customer has told us multiple times that he would remove the complaint.Customer response
04/24/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.