ComplaintsforGrace Creek Construction
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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*************************** from Grace Creek Construction made a contract with me on March 14, 2023. Since that time the communication has been excuses and no proof of work. On April 29, ***************** a text that he would refund the deposit which is $3,500. No communication since and many attempts to text, call and email him concerning the contract, work, and refund.Customer response
06/09/2023
Concerning this case #******* with *************************** at Grace Creek Construction LLC, He stated in a text about refunding the deposit. Here is a screenshot of the text and my response.
Initial Complaint
02/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Contract date 8/24 for insurance claim work Collection of deposit, partial work completed, failure to acknowledge text, phone calls, email for over 90+ day resolve issues. Failure to provide invoicing for work completed.Business response
04/27/2022
Business Response /* (1000, 12, 2022/03/25) */ I made contact with customer in February. Agreed to remove the damaged siding replacement from the contract due to siding contractors refusing to go look at the job due to its minimal size. Said it wasn't worth their time with the other work they had. Invoiced customer accordingly and closed the job out. All other work was performed originally to his satisfaction.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.