ComplaintsforArtic Air Conditioning Co.
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Complaint Details
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Initial Complaint
06/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 5:12/23 the company installed a new unit in the house (I can no longer shut the door was told take off the door knob) a unit outside was put in. I was told the policeman discount was really they were taking my under 4 year old unit (had a 10 yr warranty). Ok I just want this done. A week later a puddle was noticed next to the wall with the unit. Husband cleaned it up. (Was a small puddle) next day puddle was back. Husband went looking for the reason. Discovered the indoor unit was leaking water into sub floor. Called company a guy who started a week earlier showed up said they forgot to hook up the water to run outside. Fixed it and left. A week later the hardwood floor started to curl on each side of each slat. Appox. 6foot by 5foot. Contacted company was told they did NOT cause this. He never even came to look. Just said its not his problem. Oh this new unit is super noisy
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.