ComplaintsforWicked Kustomz & Collision
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The owner is name ****. He gave me a price of ******** dollars to install the body kit. Fill a few holes that were made from a rear wing and hood pins. Install steering rack. Said it will be done in 6 weeks. If any issues that will delay him in any way he would inform me. The main reason I agreed to do buisness with him was the 6 week time frame. I paid ******* for him to start the job on June 6 2022. Later he called and said he needed ******* to buy the steering rack wich will go to the ******** total. I paid that amount on June 29 2022. I call and no response. Finally I made my way up there and my car was stripped down. My glass taken off. With tears in my interior. Told him to finish my car and repair the damage he done to my interior. This was on August 4 2022. A week later I arrived again and my car was untouched. He gave me a guarantee that all issues will be addressed and completed on August 26 2022. He still hasn't touched my car. I've paid a total of ******* and if anything I need to receive a full refund and money back for the damages done to my vehicle.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.