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Find a Location

Citron's Used Auto Parts, Inc has 1 locations, listed below.

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    Business ProfileforCitron's Used Auto Parts, Inc

    Used and Rebuilt Auto Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4560 West Hwy. 80, Odessa, TX 79763
    BBB File Opened:
    10/19/2006
    Business Management
    • Mr. Mark Citron, Owner
    • Ms. Ilyse Citron, Owner
    Contact Information

    Principal

    • Mr. Mark Citron, Owner
    • Ms. Ilyse Citron, Owner

    Customer Contact

    • Ms. Ilyse Citron, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I bought a transmission from them and they gave me 1 month warranty i paid my mechanic to install the transmission and it didn't work. Now i had to pay the mechanic again to take it back off so i can return it which I did and it was in the 30 days time frame. When it was returned he didn't want to honor the warranty and said that he needed my old transmission in order to validate the warranty. He stated that i switched out parts from his transmission to my old one when you can see that his is still sealed and never opened. I told him to open it up if he really thought i did something like that but he didn't want to check for himself.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kashmon C

    1 star

    05/16/2024

    First he cussed out one of his lady employees about something she had no control of (another employee taking off a part too slow) she stayed quiet, she looked very hard working and full of dirt and oil, then He kicked someone out of his shop because they didnt speak English only Spanish and told me to tell them he didnt want to do business with them. He then told me he didnt have a part that I had just called and asked about and they told me they had 3 different colors, so when I told him I called the day before he tried to charge me double for a used part on what I would have paid brand new. I was willing to pay the price and come back; but when I went outside to help the customer he had kicked out for not speaking English after he has a sign outside that says se ablo espanol he came over the intercom and told one of his employees to tell us to leave. Keep in mind no one had disrespected him at this point everyone just let him be disrespectful. Hes very disrespectful and talks a lot of mess , I wouldnt consider him good business

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