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ComplaintsforCitron's Used Auto Parts, Inc
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Complaint Details
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Initial Complaint
05/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a transmission from them and they gave me 1 month warranty i paid my mechanic to install the transmission and it didn't work. Now i had to pay the mechanic again to take it back off so i can return it which I did and it was in the 30 days time frame. When it was returned he didn't want to honor the warranty and said that he needed my old transmission in order to validate the warranty. He stated that i switched out parts from his transmission to my old one when you can see that his is still sealed and never opened. I told him to open it up if he really thought i did something like that but he didn't want to check for himself.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.