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Jet Components, Inc has 1 locations, listed below.

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    Business ProfileforJet Components, Inc

    Airplane Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    104 Lariat Trail, Ovilla, TX 75154
    BBB File Opened:
    8/31/2012
    Contact Information

    Principal

    • Wilson Shuptrine, Owner/Manager

    Customer Contact

    • Wilson Shuptrine, Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/29/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    REFUND SINCE THE SELLER NEVER DELIVERY THE ITEM. I contact Mr. Wilson S********( Jet Components ) by email to buy a aircraft windshield ********************************* in 06/29/2022 he reply my email saying a windshield was available for $9,750.00and he provide picture by email. He agreed to pay for shipping to the inspection shop for $250 and he ask me Total $9,750.00. I decide to buy the windshield and he send me a invoice in 29/ June /2022 . I paid it in full via wire transfer WT *************; Invoice No. *****. As agree that part needed to be sent the same day to R&C Aviation for inspection wire to his account Bank of America, Desoto, TX account *********** in June 29 2022 full amount and I provide to him wire transfer receipt. He reply by email wire transfer receive and next email he will be sending tracking number. I ask on July 5th by phone again for tracking number and he say by email windshield was send already to the inspection shop. I contact by phone several times and he say he will be in touch with FEDEX company and get back to me. I contact him by email by asking for my windshield and he said the windshield was damaged by FEDEX company and he was agreed to send my money back. I ask to refund my money since was no delivery and he refund just $5,000 in July 19 2022 and he say he was going to refund the balance in the next day or so. Until today there is no refund and he don't reply to my phone call, just emails with some excuses like this I bought the windshield to sell to you, the windshield was damaged, so I paid you a partial refund of 5000 and I am waiting for my supplier to refund the rest. I hope BBB can help. Looks like its a common practice and modus operandi from Jet Components this type of business since I see other complaints at BBB website Desired Outcome Just want my money back $ 4,750. Jet Components and Wilson S******** need to stop doing this practices.
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