Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Resound Networks LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Resound Networks LLC

      100 N Cuyler St Pampa, TX 79065-6454

    • Resound Networks LLC

      1018 W. Commerce Brownwood, TX 76801

    • Resound Networks LLC

      9205 Hwy 87 Unit #10 Lubbock, TX 79423

    • Resound Networks LLC

      238 US Hwy 385 South Seminole, TX 79360

    • Resound Networks LLC

      2609 N. Bryant Blvd Grape Creek, TX 76901

    Business ProfileforResound Networks LLC

    Internet Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Resound Networks LLC has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Resound Networks LLC

        100 N Cuyler St Pampa, TX 79065-6454

      • Resound Networks LLC

        1018 W. Commerce Brownwood, TX 76801

      • Resound Networks LLC

        9205 Hwy 87 Unit #10 Lubbock, TX 79423

      • Resound Networks LLC

        238 US Hwy 385 South Seminole, TX 79360

      • Resound Networks LLC

        2609 N. Bryant Blvd Grape Creek, TX 76901

      Location of This Business
      100 N Cuyler St, Pampa, TX 79065-6454
      BBB File Opened:
      6/10/2019
      Years in Business:
      9
      Business Started:
      4/1/2015
      Business Started Locally:
      4/1/2015
      Business Incorporated:
      4/1/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Bryan Waldrip, Managing Member
      • Belinda Waldrip
      Contact Information

      Principal

      • Bryan Waldrip, Managing Member

      Customer Contact

      • Bryan Waldrip, Managing Member
      • Chad Giles
      • Belinda Waldrip
      Additional Contact Information

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Resound Internet company had taken money out of my bank without my authorization, I have not received any final bill after I disconnected my service as I had to leave the state for an emergency so I would not be using the service. I have disputed this with the company, they refused to address the issue and have not issued me my final bill to see the breakdown of my bill, as they say the early termination fee is $215 but I was charged $218.51
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathaniel N

      1 star

      03/22/2024

      Nathaniel N I contacted Resound Network in Ref: of new Internet Service approximately 25 January this year . We discussed the programs, I also told her that I had an approved letter form *** authorizing me a $30.00 discount on the plan that I choose. She needed a copy of that letter so I explained that She would have to walk me thru the process of forwarding it because of lack of understanding on the computer. She sent back a message saying she would enroll me In the program as soon as my account was active. I have received my second invoice, payment due 25 Mar.2024 with no change in the amount due. I asked and the answer, something about a DOB. She didn't enroll me but I'm approved by ***. My acct * *****. I'm being unjustly discriminated against, a 79 yrs. old Black Disabled Vietnam War Veteran, Retired after 22Yrs of service. SHE (Inside Account Executive) .

      Resound Networks LLC Response

      04/08/2024

      We take accusations like this very serious within our organization. We have customers of all ethnic backgrounds and do not discriminate against anyone. When we took the customers DOB it was incorrect and therefore was not able to apply the ACP credit. We reached out several times to the customer to verify his DOB and get this resolved but did not get a call back. We would be happy to get this resolved and get the corrected DOB on file so we could apply the credit for them.

      Local BBB

      BBB of Amarillo

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.