ComplaintsforThe Fabulous Co
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Accepted a month long free trial to their program Aug 15th 2022. Thought I had canceled the free trial but seems it never processed, so was charged Sep 15th $40 for a year's long subscription. Requested a refund immediately through their site, and was sent an auto response saying they'd get back to me in 10 business days. Never did. I've sent emails, tweets, new request forms, direct messages on social, to no avail. I just want a refund and to speak to a human on their team.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.