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ComplaintsforPerformance ATV & Cycle
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March 26th 2022 I ordered 2 yamaha front wheels for the amount of $257.50 order #XXXXX. I have not received my order yet and it's been 4 months now. I've tried calling and emails dozens of times and can't get a response. In June I did manage too speak to someone in their office and they promised to refund my money but over 6 weeks have gone by and I haven't received it.Initial Complaint
07/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered rims for my atv, received a order number. Have gone one their website and have no information about my order. They don't answer phone or return emails. Have not received my merchandise.Initial Complaint
03/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a rear knuckle with bearing pressed in it, a CV axle and a loaded caliper for my ******* ****** a total of 570$ on FEB,7. About 10 days after order they answered my phone call and said box was sent back because of ripped label and they would send out that day and that they had been out of office with COVID. I have emailed and called them countless times since then about a month ago it is March,14 today. I am also a small business owner and understand some times you get behind but at least respond to customers and don't lie. I was told he would send tracking number that day which was 26 days ago!! BEWARE this place is a ripoff now I just want my money back!!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.