ComplaintsforLone Star Reptile Racks, LLC
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a Multi Hatchling Rack from Robert, owner of Lone Star Reptile Racks, on August 25, 2023. Once my order was beyond the specified lead time on their website, I reached out via email for an update. Once my emails remained unanswered, I contacted him via text in addition to phone calls. A friend of mine is well acquainted with the owner, and reached out to Robert personally in an attempt to get an update on my order. On November 27, 2023, Power’s said he would provide an update by the end of the day as to which he failed to do so, and he neglected to offer any further communication.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.